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Privacy Policy

US Immigration Citizenship Software (“Company”, “we,” “us” or “our”) respects each visitor’s privacy (“you” or “your”). We have written this Privacy Policy to explain the type of information gathered from your visit to www.usimmigrationcitizenship.com (“the Website”) and your use of the Website and our services, and how we may use that information may be used. Please carefully review this Privacy Policy and Contact Us with any questions.

Company is located the United States of America. We make no claim that this Website complies with the privacy laws of foreign nations.

This privacy policy is effective as of and was last updated on January 9, 2017.

Types of Information

Personally Identifiable Information

In general, no Personally Identifiable Information is automatically collected from your visit to the Website unless you register and create an account on the website. “Personally Identifiable Information” means: (1) your first and last name; (2) your home or other physical address, street name, and name of city or town; (3) your email address(es); (4) your telephone number(s); (5) your social security number; (6) any other identifier that permits you to be contacted in person or online; and (7) information about you that we collect from you through this Website and maintain in personally-identifiable form in combination with any of the above information about you. By using the Website, you are consenting to the use and disclosure of your Personally Identifiable Information as described in this Privacy Policy.

If you want to correct or update your Personally Identifiable Information you can easily do so using the “edit profile” function on your account. We reserve the right to collect information about you from other sources and store it in connection with other information we may have about you.

Non-Personally Identifiable Information

Certain non-personal information, including but not limited to the type of browser you are using, the operating system running that browser, and your IP address (“Non-Personally Identifiable Information”), may be automatically recorded by the standard operation of our Website’s internet servers. This Non-Personally Identifiable Information can be used to help diagnose server problems, administer our Website and generally improve the online experience. We will also collect certain information arising from your use of the Website, such as cookies or web beacons. We may supplement the data we collect with other information from other sources, including the Demographics and Interest Reports and User-ID tracking features of Google Analytics. You can opt out of Google Demographics tracking by installing the official Google Analytics opt-out browser extension here. We may also collect other Non-Personally Identifiable Information such as: (1) age; (ii) gender; (iii) interest categories; or (iv) parental status.

All of your Personally Identifiable Information and Non-Personally Identifiable Information, as well as any other information described above may be referred to collectively as the “User Information.”

Information Sources and Uses

We may collect Personally Identifiable Information from a number of sources, including:

  • Registration Information you provide when creating an account on our Website.
  • Billing Information you provide when purchasing on Website.
  • Other information your provide, such as the city of your birth and your mother’s maiden name, used to verify your identity in case you forget your login information.
  • Information you provide in response to our communications. For example, we may ask you to provide your e-mail address so that we may send you notifications, alerts, special offers and newsletters.
  • Information that you provide to customer service representatives, correspondence and general feedback.
  • Information you provide responding to Website products or services.
  • Information you provide in order to check status on your application.

We may use Personally Identifiable Information about you in a number of ways, including:

  • responding to your request for products or services offered through the Website;
  • continuing to check status on your application on your behalf; and
  • notifying you about products, services, and other opportunities we think will be of interest to you.

We may share your User Information, including Personally Identifiable Information, but excluding sensitive Personally Identifiable Information(i.e., social security number and financial account information), with affiliated and non-affiliated third parties, such as, but not limited to:

  • Special Offers - We may disclose User Information to affiliated companies for marketing purposes and to enhance our products or services. We may extend select special offers of goods or services to you. If you want to opt-out of receiving these offers, see the “Offering You Choices - Marketing Options,” section below.
  • Vendors - We may disclose User Information to non-affiliated third party companies that provide services to us, such as marketing, distribution, advertising, or certain product functionalities, or who provide goods or services that you may be interested in. If you provide any User Information to us, you expressly consent to receiving telephone calls, emails, text messages and/or direct mail from us, or on our behalf, about our Website’s products and services.
  • E-Commerce Providers on our Website - If you provide Personally Identifiable Information to one of our Website’s e-commerce providers, vendors or advertisers , this transaction will occur on the site of the applicable e-commerce provider, vendor or advertiser, not on our Website. As such, the Personally Identifiable Information you provide is collected under and controlled by the privacy policy of that e-commerce provider, vendor or advertiser. We are not responsible for such parties’ privacy policies. We encourage you to read and understand the privacy policy of any site with which you transact business.
  • As Allowed by Law - We may share your Personally Identifiable Information with non-affiliated third parties as allowed or required by law.
  • Cooperation with Government Agencies/Response to Subpoenas and/or Court Order - We may cooperate with any law enforcement or government agency request for User Information or documents, any administrative, civil or criminal subpoena, or any court order, and we may disclose any information we have regarding you, including User Information , in response to such requests without prior notice to you.
  • Transferability - We may transfer your User Information and other data with any business controlling, controlled by, or under common control with us. In the event we go through a business transition, such as merger, acquisition, or sale of all or part of our assets, your Personally Identifiable Information and other User Information may be transferred, and you hereby consent to such transfer.
  • Bankruptcy - If we file for bankruptcy, insolvency, reorganization, receivership, assignment for the benefit of creditors, application of laws or equitable principles affecting creditor’s rights, or are involuntarily subject to such procedures, we may not be able to control how your Personally Identifiable Information is treated, transferred, or used. if such an event occurs, your Personally Identifiable Information may be treated like any other asset and sold, transferred or shared with third parties, or used in ways not contemplated or permitted under this Privacy Policy, without notice to you or your consent.

In addition to the above, we may disclose your Personally Identifiable Information in special cases when we have reason to believe that disclosing this information is needed: (a) to identify, contact or bring legal action against someone who may be causing injury to or interfering with our legal rights or property or the rights or property of another person; or (b) by operation of law.

Please be advised that certain Personally Identifiable Information becomes a matter of public record upon the filing of certain documents with the appropriate government agency or court.

Cookies, Web Beacons and Do Not Track Signals

A cookie is data stored on your computer’s hard drive containing information about you used for record keeping. Cookies let us track and target your interests and enhance your Website experience. We may set and access cookies on your computer to give you customized content and help provide products you have requested. We also work with companies who provide services to maintain the Website. We give these service providers the right to use cookies on our website. Most cookies automatically delete themselves after each session. We may automatically track information reflecting your behavior on the Website, including combining information that we obtain through cookies with Personally Identifiable Information, or other aggregate or anonymous data, including a unique ID we may assign you. We also may combine information obtained from first- and third-party cookies to help us better understand our customer demographics and how customers interact with our sites. This may include browser type, internet service provider, language setting, screen resolution, referring/exit pages, platform type, date/time stamp, IP address, and number of clicks, all used to analyze trends, administer the Website, track your movement in the aggregate, and gather broad demographic information for aggregate use. Most web browsers are initially set up to accept cookies, but you can reset your browser to reject cookies. If you reject cookies, you may still use our Website, but your access to and use of some areas may be limited. If you refuse to accept cookies, you accept all responsibility for any resulting loss of functionality.

Pages on our website also may contain “web beacons” (also known as Internet tags, pixel tags and clear GIFs). These allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. We use log files to store the data that is collected through web beacons.

We do not currently support the Do Not Track browser setting.

Opting Out

If you do not wish us to disclose Personally Identifiable Information to third parties (except in response to a law enforcement or government agency request or as required by law), or do not wish to to receive offers about new products or services, or do not wish us to continue to check your case status on your behalf, you may opt out by emailing our Customer Care department using our Contact Us page. Further, each marketing e-mail we send to you will include instructions how to opt-out. Please note that you may still receive communications from third parties to whom we have disclosed your information before you opted out. You should contact such parties directly to opt out of receiving information from them.

Links

This Privacy Policy only applies to our Website and not to any other websites that you may access from our Website, each of which may have policies that are materially different from this Privacy Policy and not under our control. When you leave our Website you should read the privacy policies of each and every other website you visit.

Security

We cannot guarantee that our security measures will prevent our computers from being illegally accessed, and the data on them stolen or altered, and we assume no liability or responsibility to you or to any third party arising out of any loss, misuse, destruction, or alteration of your User Information. You should take great care in handling and disclosing your personal information. Please refer to the Federal Trade Commission’s website at http://www.ftc.gov/bcp/menus/consumer/data.shtm for information about how to protect yourself against identity theft.

Changes to this Privacy Policy

We reserve the right to modify, alter or update this Privacy Policy from time to time, so you should review this Privacy Policy from time to time. Your continued use of our Website following the posting of such modifications, alterations or updates constitutes acceptance of the new policy. Each time you use the Website, the current version of this Privacy Policy will apply to such use.

If we change our Privacy Policy, we will include the date of revision on the Website. Any changes to our Privacy Policy will also be reflected on this page. Unless we obtain your express consent, any revised Privacy Policy will apply only to information collected after the time the revised Privacy Policy takes effect.

Complaints

If you believe we have violated this Privacy Policy, please Contact Us.

Persons Under 18 Years Old

You must be at least 18 years old in order to use the Website or purchases its products and services. The Website is not directed to or intended for use by people under 18 years old. We are not knowingly soliciting personal information from such people or sending them requests for personal information. If you are under 18, not use this Website, our products or services, or send us any personal information.

Acceptance of These Terms

By using the Website, you accept all of the terms in our Privacy Policy. If you do not agree to accept those terms, then you are not permitted to use the Website.

 

Before you continue, please understand that:

  • This website is run by a private company. We have no connection to U.S. Citizenship and Immigration Services (USCIS) or any other government agency.
  • YOU must send your completed government forms directly to the USCIS or other government agency. We don’t do that for you.
  • YOU must pay any required fees directly to the USCIS or other government agency. We don’t do that for you.